1. Introduction
Welcome to EZMove. By accessing or using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our services.
2. Services
EZMove provides logistics and same-day delivery services connecting senders and receivers. We reserve the right to modify or discontinue any service at any time without prior notice.
3. User Obligations
- Provide accurate and complete registration information.
- Maintain the confidentiality of your account credentials.
- Use the services in compliance with applicable laws and regulations.
4. Pricing and Payments
Pricing is transparent and may vary based on distance, size, and urgency. Additional charges may apply for special handling or remote areas. All payments must be made through approved channels.
5. Liability
To the fullest extent permitted by law, EZMove is not liable for indirect, incidental, or consequential damages. Our liability for any claim is limited to the fees paid for the service associated with the claim.
6. Prohibited Items
Users must not ship prohibited or restricted items, including dangerous goods, illegal substances, perishable items without proper packaging, or items prohibited by local laws.
7. Privacy Policy
We collect and process personal data such as your name, contact number, email, and address for the purpose of providing our services, marketing, and operational needs. We do not sell your data to third parties. Data may be shared with service providers strictly for operational purposes (e.g., couriers, payment processors). I understand that my data will be used only for marketing and operational purposes, and will not be sold to third parties. You may request access, correction, or deletion of your personal data by contacting us.
8. Data Security
We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.
9. Communications
By registering, you consent to receive transactional and marketing communications via email, SMS, or phone. You may opt-out of marketing communications at any time.
10. Termination
We may suspend or terminate access to services if you violate these terms or engage in fraudulent or harmful activities.
11. Governing Law
These terms are governed by the laws of the respective country applicable to the user and/or the place where the service is provided. Disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
12. Changes to Terms
We may update these Terms and the Privacy Policy from time to time. Continued use of the services constitutes acceptance of the updated terms.
13. Contact Us
For questions about these Terms or our Privacy Policy, please contact our customer support team.
